This policy sets out how we will use and protect personal information that you give us when you use our website/s: www.translationlaboratory.com (“Websites”).
If you have any questions or comments about this policy please write to: Data Controller, Translation Laboratory Ltd, BlokHaus, West Park Ring Road, Leeds, LS16 6QG. By accessing and using our Websites, you signify your agreement to this policy. If you do not agree with the policy, please do not use our Websites. This policy is subject to change, please check back regularly as your continued use of our Websites following the posting of changes will mean you indicate your acceptance of those changes.
INFORMATION WE COLLECT
We may collect the following data about you and your business:
- Information disclosed via contact forms on our Websites.
- Information disclosed when subscribing to our newsletters.
- Information disclosed when downloading documentation and other free resources on our Websites.
- Information disclosed when contacting us via email.
- Information relating to your visits to our Websites tracked by Cookies (discussed below).
THIRD PARTY SITES
YOUR PERSONAL INFORMATION – HOW TO UPDATE IT
If you have any concerns about your personal information or need to update the details we hold for you then you can email us at: email@example.com. Any requests to obtain copies of the personal information we hold about you should be addressed in writing to: Data Controller, Translation Laboratory Ltd, BlokHaus, West Park Ring Road, Leeds, LS16 6QG. There is a small fee of £10 to cover administration costs relating to the provision of your personal information.
A cookie file is stored on the hard drive of your computer. Cookies contain basic information that is passed back to Translation Laboratory either directly or indirectly. Information collected helps us to improve our Websites.
Cookies are used by web servers to identify and track visitors as they navigate through different pages on a website, and they identify users returning to a website they have previously visited.
We may collect information about you via Cookies, however, the information collected relates to your visit and includes information such as what browser you have used, how long you remain on our website and other non-personally identifiable information.
We may use the information we obtain from Cookies for the following purposes:
- To recognise repeat visitors.
- To improve the website’s usability and functionality.
- To analyse the use of our website.
- To help with the administration of the site.
You can refuse to accept cookies by changing the settings on your browser. To do so please visit ‘Tools’ then ‘Options’ then look for ‘Privacy Options’ within your browser menus. If you choose to disable cookies, you may be unable to access certain parts of our Websites.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
STORAGE OF PERSONAL DATA
By submitting your personal information, you agree to us storing and/or processing your data.
All information you provide to us is stored on our secure servers, however, the transmission of information via the internet is not completely secure. While we will do our utmost to protect your personal data, we cannot guarantee the security of your information transmitted to our Websites; and we remind you that any transmission is done so at your own risk.
WHAT WE USE YOUR DATA FOR
We use information held about you to contact you regarding our services and for email marketing such as newsletters if you subscribe to them.
We do not pass your data on to any third parties except in some rare cases when it is essential in facilitating the provision of the services you have signed up to. We do not pass data to third parties without your prior agreement or for marketing purposes.
If you are an existing customer, we will only contact you by electronic means with information about goods and services similar to those which were the subject of your original enquiry or where you have signed up to receive our newsletter emails.
EMAIL MARKETING & NEWSLETTERS
You have the right to ask at any time to be removed from the email marketing list for newsletters and/or other infrequent marketing emails we may send you. You can unsubscribe from our email marketing list by emailing: firstname.lastname@example.org.
We may disclose your personal information to a third party if we are required to do so by law or in order to comply with any legal obligation.
CHANGES TO THIS POLICY
Changes to this policy will be published on this page.